Frequently Asked Questions
Is this light easy to install?
Yes — easier than you might think. If it's rechargeable or plug-in, no installation needed — just charge or plug in. If it's hardwired, you connect it to the existing wiring in your wall. You'd only need a qualified electrician if there's no existing connection at all — or if in doubt.
What colour temperature should I choose?
Colour temperature sets the mood of a room — and the right choice depends on how you use the space.
- Warm white (2700–3000K) — soft, intimate light. The go-to for bedrooms, living rooms, and dining areas.
- Neutral white (3500–4000K) — clean, balanced light. Best for kitchens, hallways, and home offices.
- Cool white (5000–6500K) — sharp, energising light. Best for task lighting and workspaces.
If your light offers tri-colour switching, you get all three in one — no decision needed, just adapt to the moment.
Do I need a bulb for this light?
Everything you need is either built in, included, or clearly specified. Integrated LED — light source built in, no bulb needed. Bulb included — listed in the What's Included section. Bulb required — exact fitting (typically E27, E14, or GU10) listed in the Specifications.
How long does delivery take?
Most orders are delivered within 6 to 10 working days (Monday to Friday, excluding bank holidays). Shipping is free on every UK order — no minimum spend, no codes needed. Once dispatched, you'll receive tracking information by email. See our full Shipping Policy for complete details.
What is your returns and refund policy?
You have 30 days from delivery to return your order for a refund. If it arrives damaged or faulty, we'll arrange a replacement or full refund. For everything else, see our full Returns Policy.
